Shipping & Returns
Shipping Policy
Shipping Fees and Coverage
At LastLife, we believe in providing a seamless shopping experience. We offer free shipping on all orders within India, ensuring that our customers receive their purchases without any additional cost.
​
Delivery Process and Timing
Orders are managed by reliable carriers such as DTDC and Blue Dart. Our delivery services operate from Monday to Saturday, excluding public holidays, between 8:30 AM and 5:30 PM. Once your order is confirmed, you will receive an email notification with the tracking details as soon as your item is shipped. Delivery typically takes approximately 7-10 business days. Please note that this timeframe does not include weekends and holidays.
​
In-Stock and Pre-Order Items
Most of our products are in stock and ready to ship. Special and new items may be available for pre-order. Orders are fulfilled in the order they are received to ensure fairness.
​
Order Confirmation
After placing an order, you will receive an email acknowledgment confirming that we have received your order ("Order Confirmation"). This email will include your order details and tracking information.
​
Delivery Receipt
Some deliveries may require a signature upon receipt. We recommend keeping your receipt, especially if the package shows any signs of damage upon arrival.
​
Support and Compensation
While we strive to meet our delivery estimates, please understand that we do not offer compensation for deliveries that exceed the estimated timeframe. However, we are dedicated to providing support for any delivery-related issues. If you encounter any problems with your delivery, please do not hesitate to contact us for assistance.
​
Thank you for choosing LastLife for your streetwear needs.
Cancellation and Refunds
Cancellations
At LastLife, all orders are final once confirmed. We cannot process cancellations or refunds after an order has been placed.
​
Returns and Exchanges
We are committed to ensuring the highest quality of our products. Our returns policy allows for exchanges only if the product has a manufacturing defect. Here’s how it works:
-
Manufacturing Defects: If you receive a product with a manufacturing defect, please contact our customer service team. We will conduct a thorough investigation of the claim.
-
Exchange Processing: Approved exchanges will be processed within 1-3 business days. We do not provide refunds, only exchanges for defective items.
Final Sales
Currently, all sales are final, and we do not offer general refunds or exchanges. To help you make an informed purchase, we encourage you to contact us for sizing assistance before placing an order.
​
Customer Support
We hope this policy helps you shop with confidence at LastLife. If you have any questions or concerns, please do not hesitate to reach out to our customer service team for assistance.
​
Thank you for choosing LastLife for your streetwear needs.